Nairobi, Kenya
English, Kiswahili
Based in Nairobi, I work with teams on retail & informal trade. My focus is turning a clear brief into practical tools people can use in their daily work.
A typical engagement includes discovery, an agreed scope, an early review and an organised handover. Recent areas of work include design a retail customer feedback process. I value realistic timelines, accessible communication and documentation that helps a team keep moving after delivery.
Retail & Informal Trade consultant
BRIEF Design a retail customer feedback process for a growing Nairobi enterprise. The team needed a clear, maintainable result rather than a one-off presentation. APPROACH Mapped the audie…
View case study
Retail & Informal Trade consultant
BRIEF Build a shop stock control workbook for a growing Nairobi enterprise. The team needed a clear, maintainable result rather than a one-off presentation. APPROACH Mapped the audience an…
View case studyApplied practice in retail & informal trade — Independent professional learning (2021–2022)
A thoughtful approach to the brief, with useful progress updates. The review round resolved the details we needed before approval.
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