Nakuru, Kenya
English, Kiswahili
Based in Nakuru, I work with teams on remote business support. My focus is turning a clear brief into practical tools people can use in their daily work.
A typical engagement includes discovery, an agreed scope, an early review and an organised handover. Recent areas of work include build a customer service quality checklist. I value realistic timelines, accessible communication and documentation that helps a team keep moving after delivery.
Remote Business Support consultant
BRIEF Build a customer service quality checklist for a growing Nakuru enterprise. The team needed a clear, maintainable result rather than a one-off presentation. APPROACH Mapped the audie…
View case study
Remote Business Support consultant
BRIEF Organise a customer support knowledge base for a growing Nakuru enterprise. The team needed a clear, maintainable result rather than a one-off presentation. APPROACH Mapped the audie…
View case studyApplied practice in remote business support — Independent professional learning (2021–2022)
Clear communication throughout. The working files and short guide made it straightforward for our team to continue after delivery.
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