Privacy at GigAfrika
This policy explains how GigAfrika processes personal information when people create accounts, publish work, hire professionals, communicate, learn, pay, receive money or request support.
Information we collect
- Account and profile details such as name, contact information, country, role, skills, company details and profile content.
- Identity, verification and safety evidence submitted for trust, fraud prevention, appeals or legal compliance.
- Marketplace activity including jobs, proposals, agreements, messages, files, work logs, reviews, learning progress and support cases.
- Payment records such as amounts, currency, transaction references, status and provider responses. GigAfrika does not display saved secret credentials to administrators or users.
- Security and device information including login history, sessions, IP-derived security signals, cookie choices and audit events.
Why we use information
We use information to operate accounts and projects, match opportunities, process transactions, prevent abuse, enforce agreements, provide support, improve discovery, measure service performance and meet legal obligations. Where consent is required, it may be withdrawn without affecting earlier lawful processing.
Sharing and access
Public profile and listing information is visible according to the member's publishing choices. Project information is shared only with relevant participants and authorized reviewers or support operators. Service providers receive only the information needed for hosting, communications, security or payments. We do not sell personal information.
Retention and security
We keep records only for the period needed for the service, disputes, financial reconciliation, fraud prevention and applicable law. Access controls, audit records, encryption in transit and private-file routes reduce risk, but no online service can promise absolute security.
Your choices and rights
Members can update profile information, manage communication and cookie choices, revoke sessions, request an account-history export, and ask support about access, correction, deletion, restriction or objection rights that apply in their country. Some financial, safety or dispute records may need to be retained.
International service and children
GigAfrika serves regional and international users, so information may be processed where our providers operate with appropriate safeguards. The marketplace is not intended for children who cannot legally enter service contracts.
Changes and questions
Material changes will be published here with an updated date. Use the GigAfrika support or contact page for privacy questions; never send passwords, OTPs or private keys.